{"id":6309,"date":"2025-08-08T14:23:57","date_gmt":"2025-08-08T14:23:57","guid":{"rendered":"https:\/\/demo2wpopal.b-cdn.net\/supplero\/?page_id=6309"},"modified":"2025-08-25T23:52:41","modified_gmt":"2025-08-25T23:52:41","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/hghpeptideslab.com\/fr\/refund-and-returns-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6309\" class=\"elementor elementor-6309\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b52856d e-flex e-con-boxed e-con e-parent\" data-id=\"6b52856d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33fd4783 elementor-widget elementor-widget-text-editor\" data-id=\"33fd4783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #61ce70; font-size: 1.618em; font-weight: bold;\">Aper\u00e7u<\/span><\/p>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<p data-start=\"660\" data-end=\"861\">Nous acceptons les annulations de commande <span style=\"color: #333333;\"><strong data-start=\"690\" data-end=\"735\">avant que le produit ne soit exp\u00e9di\u00e9 ou fabriqu\u00e9<\/strong><\/span>. Si votre commande est annul\u00e9e \u00e0 temps, vous recevrez un <strong data-start=\"789\" data-end=\"804\">Remboursement int\u00e9gral<\/strong>. Une fois la commande exp\u00e9di\u00e9e, elle ne peut \u00eatre annul\u00e9e.<\/p>\n<p data-start=\"863\" data-end=\"971\">En raison de la nature sensible de nos produits, <strong data-start=\"908\" data-end=\"950\">les retours et les \u00e9changes ne sont pas accept\u00e9s<\/strong>sauf en cas de :<\/p>\n<ul data-start=\"973\" data-end=\"1048\">\n<li data-start=\"973\" data-end=\"999\">\n<p data-start=\"975\" data-end=\"999\">Probl\u00e8mes de qualit\u00e9 des produits<\/p>\n<\/li>\n<li data-start=\"1000\" data-end=\"1026\">\n<p data-start=\"1002\" data-end=\"1026\">Dommages pendant le transport<\/p>\n<\/li>\n<li data-start=\"1027\" data-end=\"1048\">\n<p data-start=\"1029\" data-end=\"1048\">R\u00e9tention douani\u00e8re<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1050\" data-end=\"1096\">Dans ce cas, nous <strong data-start=\"1068\" data-end=\"1095\">garantir le remboursement de 100%<\/strong>.<\/p>\n<p><!-- \/wp:list -->\n\n<!-- wp:paragraph --><\/p>\n<h3>Proc\u00e9dure de remboursement<\/h3>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<p data-start=\"1122\" data-end=\"1281\">Si votre produit peut faire l'objet d'un remboursement, veuillez nous contacter \u00e0 l'adresse suivante <strong data-start=\"1183\" data-end=\"1206\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1185\" data-end=\"1204\">cyggl2025@gmail.com<\/a><\/strong> avec des preuves \u00e0 l'appui (par exemple, une photo ou des d\u00e9tails de suivi). Apr\u00e8s v\u00e9rification :<\/p>\n<ul data-start=\"1283\" data-end=\"1421\">\n<li data-start=\"1283\" data-end=\"1332\">\n<p data-start=\"1285\" data-end=\"1332\">Vous recevrez un courriel confirmant l'approbation<\/p>\n<\/li>\n<li data-start=\"1333\" data-end=\"1421\">\n<p data-start=\"1335\" data-end=\"1421\">Les remboursements seront effectu\u00e9s par le biais de la m\u00e9thode de paiement initiale dans les d\u00e9lais suivants <strong data-start=\"1400\" data-end=\"1421\">3-7 jours ouvrables<\/strong><\/p>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<h3>Responsabilit\u00e9 en mati\u00e8re d'exp\u00e9dition<\/h3>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<p data-start=\"1456\" data-end=\"1486\">Les clients sont responsables :<\/p>\n<ul data-start=\"1488\" data-end=\"1592\">\n<li data-start=\"1488\" data-end=\"1543\">\n<p data-start=\"1490\" data-end=\"1543\">Fournir des informations exactes sur l'exp\u00e9dition et les contacts<\/p>\n<\/li>\n<li data-start=\"1544\" data-end=\"1592\">\n<p data-start=\"1546\" data-end=\"1592\">Prise en charge des frais de retour (le cas \u00e9ch\u00e9ant)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1594\" data-end=\"1685\">Nous sommes <strong data-start=\"1601\" data-end=\"1620\">non responsable<\/strong> pour les retards caus\u00e9s par des transporteurs tiers ou par le traitement douanier.<\/p>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<h3>Remarques importantes<\/h3>\n<div>\n<ul>\n<li>\n<p>Les remboursements sont <strong data-start=\"1726\" data-end=\"1743\">non disponible<\/strong> pour les commandes portant la mention \"Livr\u00e9\", \u00e0 moins qu'une preuve photographique ne soit fournie.<\/p>\n<\/li>\n<li>\n<p>Les produits num\u00e9riques\/t\u00e9l\u00e9chargeables sont <strong data-start=\"1860\" data-end=\"1878\">non remboursable<\/strong><\/p>\n<\/li>\n<li>\n<p>Pour les achats en gros ou en masse, l'\u00e9ligibilit\u00e9 au remboursement est d\u00e9termin\u00e9e sur la base d'une \u00e9valuation des risques. <strong data-start=\"1954\" data-end=\"1976\">au cas par cas<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<h3>Besoin d'aide ?<\/h3>\n<p><!-- \/wp:paragraph -->\n\n<!-- wp:paragraph --><\/p>\n<p>Si vous avez des questions concernant les remboursements ou les retours, veuillez nous envoyer un courriel \u00e0 l'adresse suivante <strong data-start=\"2073\" data-end=\"2096\">cyggl2025@gmail.com<\/strong>.<br data-start=\"2097\" data-end=\"2100\" \/>Nous nous effor\u00e7ons de r\u00e9pondre dans un d\u00e9lai de <strong data-start=\"2125\" data-end=\"2137\">24 heures<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Overview We accept order cancellations before the product is shipped or produced. If your order is canceled in time, you\u2019ll receive a full refund. Once the order has been shipped, it cannot be canceled. Due to the sensitive nature of our products, returns and exchanges are not accepted, except in cases of: Product quality issues [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6309","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund &amp; Returns Policy | Safe, Transparent &amp; Guaranteed \u2013 HGH Peptides Lab<\/title>\n<meta name=\"description\" content=\"Learn how HGH Peptides Lab ensures secure refunds and fair return terms. 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